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Trial of new SMS text messaging service
Posted on 8 Jun 2019
We are currently trialling a new text messaging service called Chain SMS, by AccuRx. It is already being used by several other GP surgeries locally and nationally. This is a system which allows us to easily send text messages to patients. It means we could be much more proactive about some communications, messaging you quickly and securely, so you don’t always need to call the surgery or wait around for a telephone call or letter from us. We hope this will improve communication with patients and reduce pressure on our telephone lines and reception staff, improving access for patients.
For this new initiative to be effective, it is really important that we hold up-to-date contact details for you - please update your details online via Patient Access or contact reception to update your mobile number. Thank you.