Hastings House Medical Centre

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RECEPTION ENQUIRIES

You can get help with a wide variety of clinical and administrative requests through our website without the need to call or visit the practice.

We strongly encourage our patients to use online services where possible. This helps us to operate more efficiently and deliver a better service to our patients.

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Clinics & Services

We want you to get the help you need first time. Our online services are designed to help direct you to the most appropriate answer, saving you time and providing you with a better service. For example, a previous survey of our appointments showed about 30% of people seeing our GPs could be served better (and more quickly) without seeing a doctor.

Using our online services first means that you're more likely to get the best help sooner than if you telephone or visit the practice. It also means that our telephone lines and appointments are used more efficiently for those who really need to see or speak to us.